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Meet Our Uncommon Staff

Founder Susan Kanoff headshot

Susan Kanoff
Founder

Susan founded Uncommon Threads out of her passion for empowering women, combined with her unique mix of experience and skills as a social worker, wardrobe stylist and style influencer. Before launching Uncommon Threads, Susan dedicated over 23 years to helping low-income families move out of poverty through the HUD-funded Family Self-Sufficiency Program and has received numerous awards for her work, including the YWCA’s Tribute to Women Award, NAHRO awards for program innovation and a Massachusetts state citation for her dedication to supporting families.

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Susan’s connections in the fashion world have been crucial to the program’s success. Her social media account, The Midlife Fashionista, has been an important tool for attracting national attention to Uncommon Threads including clothing donations, volunteers and media coverage. Susan’s motto is “kindness makes the world go round".

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Carmen Carrion
Program Director

A well-known and respected presence in the community, Carmen brings more than 20 years of combined corporate leadership, coaching, and women’s empowerment to help individuals and teams grow with confidence and purpose. She is passionate about uplifting women, creating meaningful connections, and helping others recognize their own strength and potential. Carmen is excited to expand our mission, build strong community relationships, and create lasting impact for the women we serve.

 

If you stop by the boutique, be sure to say hello and welcome her to the Uncommon Threads community!  ​

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Navid Nickpour

Operations Manager

Navid Nickpour brings nearly two decades of leadership and community engagement to her role as Operations Manager. As the former owner of Salon Navid in Andover, she saw firsthand how feeling confident and cared for can influence a woman’s sense of possibility. Alongside running her business, she partnered with local nonprofits to support women and families throughout the Merrimack Valley.

Navid holds a Master of Public Health from Brown University, with experience in nonprofit program development. As an immigrant and first-generation college graduate, Navid brings a personal understanding of navigating barriers and building new beginnings. Her work is guided by a belief that every woman deserves dignity, opportunity, and a community that believes in her.

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Michelle Nugent
Store Manager

Michelle brings more than10 years of personal styling experience and a passionate desire to give back to a cause which supports women. She has provided stylist services for galas, runway shows and book jacket photos, as well as various social and business engagements.  ​

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“Doing a job with purpose is of primary importance to me on a personal level. I believe in this cause, and my experience prepared me to excel in this exact type of arena. The satisfaction of making a person’s inner light shine through clothing and style gives me an unparalleled sense of accomplishment.”

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Store Manager Michelle Nugent headshot
Program Director Aixa Delgado headshot

Aixa Delgado
Program Coordinator

Aixa, a Lawrence native, possesses a profound commitment to empowering and inspiring women within her community. For more than 30 years, she has volunteered her spare time empowering women at numerous non-profits in the Merrimack Valley. Bringing with her a track record of excellence in management, leadership, and communication, Aixa joins Uncommon Threads with the aim of bolstering and uplifting the women in our community.

 

"Imagine your goal vividly in your mind and feel the excitement of its fulfillment resonate deeply within your heart and witness the beauty as it unfolds before you."

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Kharen Estrella 

Donations & Inventory Coordinator

As a former participant in our program, Kharen fell in love with how our services and values lit up her confidence. Her experience guiding immigrants and underserved minorities enables her to bring empathy, organization, and a strengths-based approach to her work.

 

Inspired by her background in community assistance, Kharen is continuing her education in Human Services to deepen her understanding of how to better support individuals and families. She is passionate about empowering others with dignity and respect and values the opportunity to use her bilingual skills to connect with and uplift women.

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"Is there any occasion more special to dress up for than the simple blessing of waking up?"

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Email Kharen

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Sophia Griffin
Assistant Store Manager

As Assistant Store Manager, Sophia blends a background in digital media marketing, non-profit operations, and fashion design with a deep dedication to the organization's mission.

A former volunteer and current business student, she is dedicated to helping every customer that stops into the store look and feel their absolute best. In her spare time, you can find Sophia sewing, baking, or searching for vintage hidden gems at the thrift store. 

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Carmen Jorge

Program Assistant

Carmen is a self-motivated, goal-oriented woman who loves to learn. While working as a social work at the Department of Transitional Assistance for 11 years, she saw the great need for mental health support, which influenced her to change her major to psychology. She continues her studies while working at Uncommon Threads so she can better serve those in her community. She looks forward to making a positive impact by helping to support our clients and using her bilingual skills to help serve more women in need. 

 

“Karma is a spiritual belief that is all about cause and effect. The thinking is that if you put good into the world, good comes back to you."

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Program Coordinator Carmen Jorge headshot

We are grateful to our Advisory Council for their expertise, guidance and support!

DONNA ALDRICH

LEELA BAKSHI

LYNDA BELANGER

SABITA CHOPRA​

EILEEN PHIPPS KELLY

EVELYN MARTINEZ

NICOLE RODRIGUEZ

MARGIE ROTHSCHILD, Chair

TANYA WALDROUP

Uncommon Threads

60 Island St, Suite 150

Lawrence, MA 01840

978.219.9559

Family Services Logo

Uncommon Threads is a program of Family Services of the Merrimack Valley

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